ŠKODA Customer Service

Good but they don't have majority of sizes for T shirts and over coats. Could not get small and medium size for my daughter. This shouldn't happen in the main outlet. Better to keep for display only what is available or let them mention. So was disappointed

Ok.

8 months waiting for my Kodiaq Sportline 2.0 TSI and still in it… It was supposed to be finally delivered to my this week. However, just a few days ago someone realized that my car was wrongly manufactured with a diesel engine instead of petrol. Really? Is this a joke? Is this mistake even possible in the nowadays in 2019? Nobody detected it before in your super smart manufacturing process? 8 months waiting due to WLTP and petrol engines homologations delays for finally having nothing!!! Now I have to wait for another 3 months more… Really? Is this another joke? Why do I have to pay for your mistakes? I am bored of doing this… Did you forgot that I have already been waiting for 8 months? I cannot rely on Skoda any more. 3 or 4 moths for delivery said my distributor to my on September 2018… 11 months instead of 3 is a big difference. Isn’t it? Meantime, I didn’t get the my car for my baby birth, either my Easter vacations and either my next summer vacations I am really disappointed with SKODA… Many lacks in your business… The main, that you probably forgot the meaning and the value of “customer care” Please, inform future customers about this, in order to prepare them for long periods of frustration and disappointment. Your SIMPLY CLEVER should be SIMPLY NEVER, because your cars never arrive…

Not very helpful and didn't keep their customers entertained. Ran out of patience very quickly

New car sales only. Mainly used for fleets, Skoda company cars and for Skoda employees. There is a well stocked merchandise shop.