Ubytování Zámecké schody

The size of the room was a big shock for me as the roof ensured that most of it was not of much use

We came here very excited for our stay in Cesky Krumlov and were greeted by one of the more rude and unprofessional front desk people I have ever experienced. Would not help in explaining anything about the town and simply wanted money and to be done with us - not to mention she overcharged my card. Another day we politely asked to purchase waters downstairs from the fridge and the same person said she wouldn’t help us because she was too busy eating eggs and she does not have to work right now....excuse me there’s a sign that says the front desk is open from 10-17. Aside from the terrible and unfriendly service, the room was uncomfortable (hot, poor beds/pillows, outdated bathroom), loud from constant noise of tourists outside starting in the morning through late night (bar next door) and smelled of cigarettes. I can honestly deal with lesser quality of rooms but customer service is most important. I would highly recommend any other place that has a kinder front desk.

Except the acrylic bed sheet, others are fine. Room is small but clean.

I have a one night stay in this small but extremely nice hotel! The hotel is situated in very center of Krumlov, right on stairs leading to the Krumlov castle. the hotel itself is a small but my room was pretty big and comfortable. room num 6. the bathroom completely new and in excellent condition! room design is very nice. but please pay attention that you ca not arrive with the car close to the hotel. nearest parking is 5 minutes walks from the hotel. very good experience to stay in this hotel and recommend him for romantic couples in beautiful city!

Ok super