Auto Kozelský

Great service, very helpful people, also there was no problem to arrange everything via e-mail and in English. I rented Ford Transit for nearly 2 weeks, car was in very good condition, comfortable and clean. Best prices in region.

AUTO KOZELSKY Car hire - horrible experience. Landed in Ostrava just for few days so in big rush for meetings. When met by the driver I learnt that we have to go to their office about 20 minutes away to sign the contract, at this time we were very unhappy as this wasn't mentioned in our email conversation. Then we learnt that we won't get our chosen car (they don't go by car type but what's the point if our option wasn't available anyway?...). The car was a downgrade(!), old Fabia (compared to Ostrava Airrport competitors) and horribly smelled of cigarettes which was very annoying for our trips to meetings - the smell stays in every piece of fabric you put in such vehicle. We had to hardly negotiate the price because of the downgrade, smells and the extra time we spent travelling to their office - which makes the company very unprofessional I must say. The car had an engine light on which was explained as a small issue (the car hire is a car garage too so it shouldn't really be a case - big question mark to all garage customers too). But the most annoying thing was when returning the car to the airport I was told they had to take 10 pounds off my deposit because of the airport drop - prior my hire we agreed all charges including drop off and collection charges of 300 Korun?!! I asked the driver to contact POLICE as this is simply a theft of money- he quickly gave me that extra 10 pounds went into the vehicle wit an unnecessary comment and drove off - the most dishonest company and service ever. I hope many people will read this so they can avoid such rubbish experience...

Super

We were very satisfied with Mr Kozelsky. Seamless and fast communication. What we agreed on was kept. I warmly recommend. :-)

I can only recommend I borrowed a Škoda Roomster for 10 days for a great price. Everything went smoothly, the car was in perfect order clean and the deposit returned. I recommend next time I rent a car here again.