Map
Detailed Information
- Place Types Electrician
- Address 19, Třebízského 378, Kunčičky, 718 00 Ostrava-Slezská Ostrava, Czechia
- Coordinate 49.8093426,18.306385
- Website http://www.1hpservis.cz/
- Rating 3.7
- Compound Code R854+PH Ostrava, Czechia
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Arrival of the technician 1.5 hours late !!!!!!!! did not know what the washing machine was not repaired the spare part will be when god knows me not !!!!!!! I still don't know what !!!!!! I have an SMS arrival time at 11 me 1.5 late !!!! otherwise spare parts are in Prague so you don't look for him for months
I have two good dishwasher repair experiences with HP Servis. For both dishwasher repairs, the approach of the technicians was at a high professional level. Due to the fact that the dishwasher is not easy to access and we have little space in the kitchen, they were always able to detect the problem and make repairs. Telephone and email communication with the company's management without problems. My wife has always communicated with technicians without any problems.
Everything OK
Absolute satisfaction. We're from far away, I ordered a fridge. Very fast and pleasant communication over the phone, fast delivery. Unfortunately, I solved a smaller delivery problem, but immediately the problem was immediately resolved. Speed, nice action. For me satisfaction.
Answer to Mr.
1 / my money is definitely not going, 2.5 thousand is quite decent price with two raids.
2 / You wrote, I quote: "We have called you the price of ND ie gaskets, rear circular heaters, hinges and you have agreed ..."
NOT THE TRUTH, NOT INCLUDED
3 / you write: "We had a gasket on the oven and the body, we only waited for the correct hinges and you knew ..."
- EVERYBODY DOES NOT KNOW, I DO NOT KNOW, I DO NOT KNOW, I DO NOT KNOW, it's about not communicating with me.
3 / you mention the raid: "You paid for the second raid, which was between 14-16 hours and the technician arrived late, yes, there is a mistake that did not call you and did not speak. "
- STAY, IF THE MRS. IN THE TELEPHONE SELLS, it will come in between 14-18 hours and is resolved.
- I DO NOT LOVE THE CONTRACT AND MONEY if the lady talks good in the phone, she has an understanding, she has argued emotionally (no emotions after 2 months) and has not promised several times that she will call and never call, did not solve I would.
You, rather, take the time for the lady to go through the communications skills of the phone before trying unnecessarily here in reviews. I'm running a team of people myself, so I know it is hard to look for a good employee, but the client is the first one for me, that's what keeps me alive.
For owner:
I called for 1HP, in the first sentence, but we pay for the exit (661, - CZK). I'm saying, well, I guess he's protected. The technician came, he was with us for 5 minutes, he took everything necessary (oven door and other things). I got the mounting sheet right now on e-mail, I say to the pros.
After a month of "nothing" I called the "proks" to dispatching and the arrogant mistress taught me completely professionally that it is perfectly normal to wait for the goods and the moon (she also explained to me that she in the auto service has been waiting for two months !!!) when I wanted to connect me with somebody competent, so I almost got a phone call.
My friends, nothing, I waited another month (that is, 2 months) so I called again for the Professionals (yes, I was really sick of it) and here the lady promised me to unpack the goods and will call me if that was the seal.
So, I guess it's clear you did not call me, and I could not afford to call in a week or so. And he put the TOMMER back when he unpacked the goods and called me back. She called? :)))))
No, so I called again the next day, and it was already coming. The technician will arrive at 14:00!
The technician arrived at 17:30, I paid again for the work and material exit (661), and the e-mail attachment landed on my landing pad.
Question to Mr. Owner: I'm Cow, Right? I waited two and a half months, letting off the phone jack and still paying! Go and sell the lentils!
For all others, so 2600, - in pr *** and now take if I had something to complain .... I prefer to throw the oven through the window than 1HP!
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