VZP ČR - Praha 1

Quick to attend you and nice attiitud, a shame that they dont have info in english

The worst call center ever! They are not even informed what their task is. They don't know to provide you with valid information or procedures. If you call them and you are already sick, you may die while they find an appointment!! The worst system I had ever use!

Efficient and helpful. I was assisted almost immediately and my issue was sorted out in a few minutes. Some tips: Try to go when its less congested with other clients. Use the "EU" option for a ticket from the kiosk if you want assistance in English.

The member of staff sorting my issue can use a different attitude and tone of voice, and not trying to show how she felt bothered that she had to dedicate her time to serve a client of VZP. didnt catch a name

Fast and efficient. They do speak english.