Lítačka

After one visits their offices, one can imagine litacka go the extra mile to select incompetent personel. Well done you are certainly the standard of bad service!!!

I came because I did not know how the system worked, unfortunately they were not able to help me cause I do not speak Czech and they couldn’t help me since they just spoke their language. I totally understand it, it’s their country and bla bla, but being the main public transportation in the capital city, in a relatively big city, they should be able to at least speak English or German to communicate with expats or foreigners, since there is such a huge community in Prague. Besides that their service seems to be working pretty fine.

Very fast, extremely friendly people. Issuing the new card took 5 min.

After waiting for half an hour, completely different numbers started appearing on the board and it looks like my number sequence won't come up. I thought that i would make the most of my time waiting and fill in the application form that I need, but the stands with the forms are nowhere to be found. I am absolutely furious!

paid for home delivery but had to pick it up in person. no explanation, no sorry even. awful staff, poor service, poor product