SEPHORA ARKADY PANKRAC

I still can not believe to the behavior of the manager. I was certain about buying few new peaces, so I did not put any make up on that morning and went to Sephora. When I came in, an lady asked me what do I want. I said that I am looking for that and that... The lady started telling me about fee for putting make up on from them. I said that I don't want full make up, that I want only try the products. She then called for younger lady. This lady have been doing good job, she been really helpful, showing me all the options they have. We have been trying on about 2-3 options of each product I have bought. During this, the 1st lady came to us and started harassing us, that putting make up on cost fee. The sales assistant became a bit nervous... I could not believe this and I said to this lady that I am shopping there. I have almost left after this! Sure, I would continue the shopping and buy more but I did not feel like continue there at all. I would to complain about the lady to the manager. While paying I seen that she was the manager. Manager of this store is probably frustrated because no one is really shopping there. Her comment about fee for putting make up on and disturbing sale of the other sale assistant was ridiculous. The shop was completely empty. I was the only customer there.

There was a misunderstanding between me and the staff but the way they solved it absolutely nice. Vote for the attitude and behavior! Unlike the staff in the center (near Mustek) who usually disregard customers. (gonna review it now also)

I usually do my shopping in the stores in city centre, but had to go here because they were the only ones with bareMinerlas products. The sales assistant was really nice and helpful with her advices. Better customer service then in Chodov Centre.

Large shop with very nice choice of cosmetics and perfumes. The amount of products is so big that you get lost before you’re able to choose what you need. Shop assistants are quite helpful.

There are some brand but not the all of them