Přerov, AN

Today 9:45 bus direction Rajnochovice, Troják Bus 947941 202 did not take you on the bus. My husband and I had a veil and our dog muzzle, he is not even 10 kg and he is a good dog. He turned us down because there was already one dog on the bus. Where is it written in the operating rules that 2 dogs cannot get on the bus? Thank you very much for ruining us all day and for not getting to the cottage with a sick aunt, who doesn't make her lunch now, I don't know, probably the driver!