Dänisches Bettenlager Dortmund - Innenstadt

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I received very good advice when shopping. Trying it out wasn't a problem, I bought a memory foam pillow. I like to go shopping there again. Highly recommended!!

We wanted to buy two new mattresses and had been to many other stores before. Fortunately for us, there was a 50% discount at the Danish bed warehouse that day, otherwise we would not have bought it there after the treatment. I can't rate the mattresses yet, but the staff. The purchase day = absolutely unfriendly gentleman (08/29/2020) Respectful interaction with customers is different. Everything according to the motto buy and go again quickly. we were told that day we can pick up the mattresses on Tuesday. Pick-up day = (01.09.2020) another gentleman with exactly the same unfriendly manner, I would describe her a little more cheeky. I handed him my clearance note and the first thing I am told is; I can't imagine that your mattresses are there, whoosh, he was gone. Then, after a while, he actually brings the mattresses to the front of the sales room, um, the trailer is behind the house when we pick it up. The gentleman then pushed the mattresses back, absolutely annoyed. The foil of the mattress was already damaged on one side, with his extremely friendly nature he wanted to throw the mattresses with the damaged side on the trailer ... Thanks, we'd rather do it ourselves. We then ordered 2 pillows on the day of purchase, which then had to be looked for in the same annoyed style. Buying is not fun here. A Turkish lady at the cash register was the only bright spot of the whole, friendly and helpful, that's why I like to give another 2 stars.

Despite the threat of Corona closure and many customers We got top advice. Great selection, good prices and extremely dedicated Staff. You don't buy mattresses that often, but we'll come gladly again in 10 years

😉 Nice service, if you look around, you can buy something interesting and at a reasonable price 👍