dm-drogerie markt

Yes, the market is large, bright and apparently well sorted. The employees (exceptions confirm the rule see below) are nice but absolutely clueless. I wanted a photo book to take with me immediately, so my first time seller explained what I want and shown on a book how I imagine it. Ultimately spent 2 hours there because the seller put me in the wrong device. Instead of immediate delivery - delivery time 3-4 days. Proposed solution: yes I don't know either mhh yes um they have to do it again. When I asked which employee knows his way ... I know my way around. After 5 working days, no goods. Other employees always take 7-10. Pick up today - instead of according to the order number. it was sorted according to customer number which was not available to me via receipt. It had to be there by the shop assistant present, i.e. all the drawers had been checked. For the rest, the saleswoman said that if there was anything else I would come again, she would definitely be there. Less than 20 seconds later you could hear it loud, so I am now on the break. So much for that - I'm there if you still need help. I have to say that the social area is right next to the photo department Conclusion: if you don't need a seller for real help, everyone is right there. Exception the nice man with dark hair, unfortunately I do not know the name. He even offered to see when my delivery would come so that I wouldn't come back for nothing. The book was not like what I showed the seller. I don't know anything about it, but before I ask a seller for help again, I'll do it myself on the Internet, the result can't get any worse and at home it's more comfortable anyway. In terms of quality and price, no complaints can be made.

Despite full cash register and no second cash register opened. Bad service

Well sorted and neat. Not as big as other DM markets, so some items are missing or some brands. But for the basic things very good, good parking.

Relatively large market but pleasantly clear in construction. The staff was always very friendly and helpful.

Promotional items not on the shelf at all. Are disappointed as a family that we are virtually ripped off. Have been there many times during the promotional period and never on the shelf, not even as a blank with a label and the saleswoman said only, "they have probably taken out of the assortment, can not get in". Same in other stores. Will then go to Rossmann or soon then order huge batches online and have them delivered to the store to get the guaranteed deals. Rip off.