Schließ- und Sicherheitstechnik Schröder

Was there quickly and at short notice, the price was really very fair and the customer service was also great and friendly. I can recommend it without any restrictions.

Locksmith, competent and experienced.

HANDS OFF! The locksmith was entrusted by my landlady last week to exchange the lock of the front door for a new security lock, which was done. Unfortunately, since then our bell no longer works, what I told the employee during his several days of work on the door, but he saw no connection - I should let an electrician come because of it. But now it turned out the following: If you stand down in front of the front door and presses the bell to our apartment, we get no sound and the door opens automatically. In the area where I live, an automatically opening front door is the very last thing you need on weekends! Anyone could enter the house unnoticed, carry my attached bike from the hallway or penetrate through a window in the courtyard in our apartment. I went to the store yesterday and detailed the error to the owner, who was assured that the employee would take care of fixing it tomorrow. This did not happen. When I called the owner today and complained that the mistake had not been fixed yet, he lied to me boldly. He told me that his colleague would have been with me today but would not have found me. I was at home all day. Then he said that the employee had first to find the mistake and probably had to get a missing part in the hardware store. Although even I recognized as a layman that he obviously simply has the cables wrongly connected. When I told the owner that I knew exactly what I told him yesterday in the store and he should not sell me for stupid, he suddenly said that he had not been in the shop yesterday and I had talked to his co-worker. The company consists of two employees, both of whom I know, who have spoken personally and whose voices I can distinguish. After several calls from my roommate and me, we were assured to fix the problem for the time being. The time a mistake happens is only human and not bad. Disappointing, I felt the communication and unwillingness to correct the error until appropriate pressure had been built up.

Extremely dubious. - Despite the information on the website of 30 € + Directions he demands on the phone despite just 1km distance 59 € on the phone. He does not ask for a pass and had already opened the door after a short time. But then will not issue an invoice and then claims in front of the open door that he is a private person and therefore does not have to issue an invoice. He closed the door so we were still not in the apartment and left.

Super fast help. And nice and competent staff. Can just be recommended.