Pen and paper stationery wholesale and retail GmbH

In my opinion, the employees cannot distinguish a rectangle from a trapezoid, they constantly charge incorrect DHL fees and make fun of customers. I think you can see exactly what is going wrong with us. But if you still want to be fooled, this is the right place in my opinion. Not recommended!!!

Package not accepted because supposedly asymmetrical. Drive to the real post office and no problem

The great service of Pro Büro is a reason for me to write my first post. I had invitations printed there for a birthday anniversary. My paper collage was digitized within a few hours and sent to me by email. Changes were promptly, quickly and as far as I can tell, implemented very professionally. The service is very nice and the advice very good. Prices and delivery times are also perfect. Conclusion: I would love to come back!

Very nice ladies there to help you.

Absolutely incompetent. My wife, who placed an international package on my behalf today, was charged a package fee instead of the package price plus the registration fee. That is almost double the price! Upon my complaint, the customer was blamed ("Your wife did not say that it should go abroad" - mmmmh, yes, but you have eyes in your head to see the big hint on the address? ! Your job !! Would you like another quote? "Then your wife shouldn't have given the tracking number, but registered letter!" --- Hello?!?! Is new to me that you need special word combinations and codes at the post office! so that you say what you want, and then you get the different options!), when I asked for a manager, I was given a service number ... unfortunately they are not responsible there, but the corresponding branch. Accordingly: At least with this one employee absolutely bad service, no advice, no form of accommodation. Pity!