FitnessLOFT Dresden

So, the gym is not open yet.. however they are clearly not a good choice. I made a contract online and finished all the process. I called the phone number to confirm my start date and received an official contract by email. Just to figure out later that the gym will open 2 months after my contract start date!!! That's not the bad part yet, that's just a mistake that can happen because of the system or someone forgetting to mention some details. What happened later is the real issue, I tried to call all the possible numbers provided online for the new branch and other branches. Even the main branch and after contacting 6 different people over 3 days all saying that they can't help me with anything. And sending emails to 3 different mail addresses without getting a single reply. I finally managed to contact the future manager of the branch. He started the call by denying that I can possibly have a contract, then saying even if you have one it's meaningless. Then said ok, it's a fault you can either retract from the contract or just wait until we open. He didn't even apologise once, and was very attacking all the time trying to confirm that the contract is useless, clearly to make sure I won't try to sue them for signing a contract for a service they can't provide. I didn't actually need anything other than an apology, but he was too arrogant to say it. And when I kept trying to tell him that he needs to make better reaction not to blame me and shout at me... He hanged up the line !!! I don't care if the branch would have the best equipments in the world... Under such management I would never consider stepping inside it. Take care of your money and better join somewhere more respectful.

Very nice advice and really friendly trainers. High quality equipment and a great atmosphere. 5/5 stars, you can't go wrong with them🤘

Pure rip-off I trained in the fitness loft for a month and in my experience the place is just money making! Once they have far too few weights, few devices and there was cheap construction everywhere. The faucet does not work on the toilet, the toilet cubicle cannot be properly locked, etc. When I finally ended the trial month, they charged me another € 50 for my card, which I got as a promotional gift in all other fitness studios. For beginners the studio might still work, but if you want to train seriously you feel ripped off every nook and cranny!

Clean studio, good yoga course and, due to the proximity to the hotel with sauna / pool use, absolutely excellent!

The fitness center is all nice and new! I am very satisfied!