Goldschmiede Hofacker Koblenz - Offizieller Rolex Fachhändler

Finding a good watch is not that difficult, a good watchmaker (master) all the more. But not in Koblenz. Accepting my watch without buying it in the store was like buying it there. I was met with an enthusiasm that was authentic. The further course with communication (the emails were answered within one day), expertise and the result of the revision were excellent. Every wish was taken into account. The watch runs smoothly and in the chronometer range, although it is not certified for it. And small details such as the perfect alignment of the glass complete the experience. Many thanks to the entire team and especially to Mr. Förster!

Thank you in particular to you, dear Ms. Korzilius, for your extremely helpful and comprehensive advice, repeated times and over a very long period, and for your great attention to our individual concerns. Thank you and the Hofacker family for your patience with us, for your unusual goodwill, for example when you put things back and generally for your attentive and personal accompaniment on the way to acquiring first one and then the other piece of jewelry. Your range of jewelry and other treasures is really unique, especially the mixture of selected global brands and fascinating high-quality jewelry from your own designs or your own workshop. Last but not least, I was impressed by the variety of professional opportunities you created to make contactless contact with you by phone and email in times of lockdown at practically regular shop opening times and to view what is in store up close by video conference in various selectable formats. In the end, it was easy to come to a decision based on your knowledgeable advice. Thanks to your careful logistics and the smooth cooperation of your two shops in Koblenz and Trier, we were finally able to receive a parcel in a completely uncomplicated way and very quickly, the contents of which will give us lifelong pleasure. We will definitely be back and look forward to meeting you again in the shop, if the situation allows it again.

Very friendly and professional. I can always recommend it.

What a shopping experience !! My purchase request was received in a friendly and competent manner. During the period up to the delivery, Mr. Hofacker and Ms. Vallendar were "close to me" and informed me about the progress. Great!! Here you don't feel like a supplicant, but like a king! I have found the jeweler I trust.

Several times a very pleasant and competent advice and service! I found "THE" engagement ring there! From explaining the four C's to the platinum quality, everything was patiently explained to me over a delicious cappuccino. Thank you for that, Ms. Korzilius! I would be happy to come back!