Zoofachmarkt Gräber

Excellent

Top Service

Very kind and patient. You take time for someone even when there are several customers in the store. I was given great advice and every question was answered professionally correctly. All animals look satisfied, which is the most important feature for a pet store, in my opinion. The somewhat narrow corridors could be a small problem for some people. I will definitely still be spending a lot of money here!

I have ordered a new aquarium. Very fast delivery! Unfortunately the lamp holder broke off during assembly. A phone call, two pictures of the break and a few days later the part was replaced. And the unbelievable thing is that I did not incur any additional costs because this part is permanently installed on the aquarium, there was also the pool for free. If I had made use of the guarantee, delivery would have been possible in January at the earliest. But since the specialist market considered such a long wait to be unreasonable, they replaced these parts for me with a new aquarium that was still for sale. Where can you find something like that! Furthermore, the advice was very good and our discussions very friendly. I say thanks! M. Schneider

A very competent zoo specialist shop. Very polite and helpful staff. I would love to come back. It is worth driving a bit there!