GALERIA (Kaufhof) Mainz Schusterstraße

Perhaps one of my worst reviews. I just left this location and will NEVER return! My husband and I tried desperately to get assistance from in-store staff to be scarfed at by two individuals that were standing around chatting. They acted very nasty and refused to assist. The funny thing is that I was really only trying to ask where to EXIT the store. One of them backed up so quickly she almost fell down as though I had a disease. I know its Corona Virus times but she was wearing a mask and so were we. We were also several feet away from her and speaking clear enough that all she had to do was point our way to the door. Wow! What nasty attitudes. Sorry but they forever lost my business and furthermore, the parking to get to this location is horrible. No need to try to get to this site only to experience such poor customer service. No, I do NOT recommend this location.

Nices Free Wifi

Nice place to buy for a Christmas gift

Good quality and good prices

Worst experience. Awful parking with only one cash only paying terminal (4 floors down). Shopping center itself - overpriced and overcrowded.