Schlüsseldienst Sindelfingen Berger 24h Hilfe

The distance was kept correctly. The gentleman was with me within 15-20 and got my front door open in the shortest possible time, very competently and also installed a new lock at the same time. Very good service can recommend this key service to everyone.

Only the most technically necessary items were exchanged, so we are glad that we were not ripped off like other locksmiths. The service was all in all a good and clean performance and also very professional and punctual. I can unreservedly recommend this Sindelfingen locksmith. If we have a problem with a lock or key in the future, we will only entrust this friendly gentleman. We would like to say thank you very much again for everything.

The locksmith was nice and the price as agreed beforehand. Price was kept, so we are glad that we got this honest locksmith. Two years ago we commissioned someone else where we hadn't had any good experiences.

We contacted the locksmith because the key was inside our front door. I strongly advise the owner of the locksmith to check again what kind of people are working for him. The gentleman who arrived at our place began to attack us from the car in an extremely aggressive manner for having given him a "wrong address" and trying to outsmart him just to get a cheaper price . At first we didn't even understand what the Lord meant. But he didn't let us have a say in any way and continued to insist in a disrespectful, unfriendly and aggressive way that I had never come across, that we had tried to outsmart him. It wasn't even clear to us that the area in which we live would cost a surcharge. Incidentally, this surcharge would not have been a problem for us at all if he had simply pointed it out to us politely and respectfully - as it should be - right at the beginning. We supposedly said “Sindelfingen” instead of “Maichingen” on the phone (Maichingen is part of Sindelfingen) and that was probably reason enough to freak out. Especially since, in my opinion, it is the job of the service provider to check an address directly and state the price. How should we have known about areas and surcharges? When we pointed out that he could also refuse the order, he even wanted to call the police. We cannot understand or tolerate such behavior at all. Such a tone is not only inappropriate but extremely damaging for your company. You've probably never heard of customer service here. Because basically every problem can be resolved if you simply approach each other with respect and friendliness, especially since we had no bad intentions and tried to tell the gentleman this several times. Statements like "What are you looking at so stupid?" Are simply the bottom drawer and should not be tolerated. If a service provider yells so much in the street that even neighbors ask us if they should call the police, it would give me pause for thought as the owner of the company. In that case, your employee is personally assassinating your company. Because thanks to this incident, we certainly do not recommend the company to others.

Very correct locksmith from Sindelfingen with really fair prices. Very helpful and nice. We also got informed about a security bar that will be installed soon. We have found the locksmith we trust.