ROSSMANN Drogeriemarkt

Unfortunately I can only award one star ... The sunglasses are right at the entrance, I wanted to look for sunglasses with my husband and daughter (2.2 years old). The stand was right next to the automatic sliding door. My daughter looked at the children's sunglasses (these were right by the door), the sliding door opened and she was pulled by the shoulder. I couldn't react that fast when she was dragged along (I was standing right next to her). She fell and was stuck in a corner between the sliding door and the beam. I couldn't get to her, she screamed like a stick. Since the door opened again and again, it was pushed in there. I screamed for help but no one came (there were 2 cashiers at the checkout, who took cash) that annoyed me particularly. I pushed myself between the door and the sunglasses rack with all my might. At that moment the door opened again and I stuck my head between them. My husband, who had not seen all of this, reacted quickly and tried with all his might to hold the sliding door. Only then could I pull my daughter out of the corner and free my head. During this time no employee came to help even though my daughter and I shouted loudly. You couldn't miss the screaming and crying. When I finally freed her from this entrapment, I was fortunate to be able to find out that she "only" had an ABRASIVE WOUND on her knee. Thank God, what could have happened ... After I had her in my arms and she was crying terribly, we sat on a wooden bench right next to the stand. Only then did an employee come and ask if everything was okay. I said now. I explained the situation to her and asked her to place the stands in such a way that children couldn't get injured there ... much worse could have happened. I just want to point out the danger, we are glad that nothing serious happened. But something like that shouldn't really happen. We got away with a shock and were happy to spend the last few days of our vacation there unharmed. I sent this text to Rossmann customer service twice, but nothing came! Not even an apology.

What kind of employees are always in a good mood and a lot of time is taken for the customers. We are always happy to be in this business with my wife.

Good prices and offers. Very extensive range.

Does not comply with the requirements of the Infection Protection Act in any way. Heard punished

The market is located between Altlußheim and Neulußheim. Quite good value for money, similar to the competitor with the two letters.