Map
Detailed Information
- Place Types Travel agency
- Address Am Strande 3d, 18055 Rostock, Germany
- Coordinate 54.0930929,12.144129
- Website https://aida.de/careers/de
- Rating 4
- Compound Code 34VV+6M Rostock, Germany
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My family and I hated the trip with Aidanova. If you are not German don't waste money and time in Aida.
Top
GOOD I need WhatsApp number please
First experience with Aida, Aida Luna to Norway. Unfortunately, very disappointed.
Having been on other cruise ships, I am disappointed with the level of standards. The ship is from 2009, a really nice one in general but it appears to be much much older. Really needs an overhaul. The balcony cabin had a carpet full with stains, even the bed sheets. The balcony is not practical to be used (6th floor - front of ship) with metal construction abstracting the view and also very loud generator and tender ship operation. The room is not well sound isolated, and can get quite annoying surround with babies.
The general Aida staff, bar, and restaurant service is very poor and unfriendly. The restaurants are not well cleaned (floor gluing) and the service not attentive at all. The entertainment program can be better. The cocktails are very sweet and made of different syrups and not enjoyable. The Aida app isn’t working well and does not include all the needed information like on other cruises. Unfortunately the list goes on...
I intended to give this feedback right on the ship, but I was advised to use the iTerminals (fixed iPads) - which enable single feedback entry (so each category individually; room, ship, restaurant by name). That’s really not practical, nor customer friendly.
Quite unfortunate because the designations visited were breathtaking.
I have not sailed on this ship, but it looks fabulous.
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