Finanzamt Hamburg-Hansa

I've been waiting for my tax assessment for almost 4 months now. No tax office was that slow! Can not be reached either by phone or email. Shameful! Addendum: After more than 4 months, the decision finally arrived. I am indignant! I always do the tax return with Elster, which is always accurate to the cent. According to Elster, I should have gotten some money back (as always!). According to the tax office, I should pay extra. That can't be true. Bad incompetent store.

I wanted to go to the clerk during office hours, the receptionist wanted to reject me abruptly, that wouldn't work, we have Corona !!! I didn't let myself be turned away and suddenly it worked. That is not a type in the office hours.

Here you are always helped or at least attempted to get the greatest possible benefit for the questioner. Out of 5 calls, 4 are profitable. I am satisfied with the general information by telephone!

This tax office processes income tax applications twice as fast as other tax offices.

Depends heavily on the case officer. I already had very helpful and nice people who helped me constructively and took the necessary time. Unfortunately, I also had absolutely snarky administration people, who passed everything on the Popo and whose motto probably had said: "Every day at half past one, everyone does his" The information and reception at the entrance is great, very helpful! Overall, a very ambivalent rating on my part.