denn's Biomarkt

Justification of the rating with only one star I went to your branch in the Europapassage on September 2nd, 2020 at around 12:20 p.m., whereby the following situation occurred in the checkout area: In this area, small circular markings have been made to comply with the COVID-19 distance rules. In order to be able to stand precisely with both feet on this marking, you practically have to assume a military posture, which of course you don't do in everyday civilian life, so that my feet were positioned a few centimeters behind this marking. I was then advised by a staff member that I should take a step forward. I did this and then assumed a military stance for a while, just to be on point. While waiting in front of the cash register (it was unoccupied for a while), I repositioned my feet so that they were left and right a few centimeters from the marking. The same employee then asked me to take a step forward because, for no apparent reason (the floor was not dirty), the very spot where I was standing had to be cleaned all of a sudden and only this area. What is this strange behavior towards customers? Personally, it seemed like sheer harassment, as there were no recognizable, factual reasons for the employee's approach. From other denn's branches that I visit regularly, e.g. in HH-Sternschanze or Pinneberg, I am not aware of anything like this. I will therefore avoid your branch in the future, as I can happily do without this kind of barracks-like approach to customers. P.S .: I also find your request to e-mail my reasons behind closed doors to me strange.

Well-assorted, extensive range. Always friendly. Always clean.

Lots of choice of organic items, including vegetarian and vegan foods. So far I've got everything here, including what I couldn't get in other stores. With its own bakery and cheese department. Well located in the Europa Passage. The staff were friendly to me and helped me a lot.

Well sorted in itself, staff difficult to catch or long queues at the till with the store half empty. Bakery goods cannot be paid for at the Denns checkout. So you have to queue twice. Completely inefficient.

Good selection and prices. Unfortunately, a salesperson is never really available, so one is alone with questions. Towards evening, the shelves are quite messy.