Novum Hotel City Apart Hamburg

Good location, very near from the center Old building and room, super hot in summer Dirty carpets but the rest clean and well equipped

Great location near to Hamburg central station. 2 ring electric hob, fridge, pans and utensils. Great base for a few days exploring Hamburg. Reasonably priced, basic but clean and tidy. No lift.

Good hotel. Big rooms.

Dirty and mice lived with us in the room

Not recommended at all. On our last morning there we saw a bedbug crawling on one of the beds. We examined the room to find out there were several more, some of them dead. When checking out we told the receptionist and they said they would warn the staff in the hotel to look for a solution. We understood that maybe no one had noticed before as they seemed worried and willing to solve the problem. It makes me really mad to see in the reviews that several guests have complained about this over the last months and they did not solve the problem at all. I think this gives a very bad image of this hotel and how they concern about the well-being of their guests.