AL.EX Reiseservice

Carefully and diversely put together city trips, personal advice and very good price-performance ratio. Especially unbeatable when traveling to Russia, the two times in St. Petersburg were great!

AL.EX - Reisen is an organizer who ceases to be in contact with (paying) customers in connection with Corona travel cancellations. The legally defined repayment deadlines are not of interest - there is no clarifying word to the angry customers. How does the company ever want to attract travelers again?

The airport transfer worked perfectly on arrival and departure. There was also nothing to complain about when it came to the hotel selection, despite the large construction site nearby. The sightseeing program, however, was disappointing, it became a trip into the past, back to Moscow in the 1980s. Churches and cemeteries were visited, but the tour guide had no idea of ​​modern Moscow. Significantly: she did not even know the Aviapark, which is only around 800 meters from the hotel and, according to Wikipedia, the largest shopping mall in Europe. Embarrassing! On the last day of the trip I gave up the tour program offered and explored Moscow on my own. Better this way. A travel price reduction was rejected by the provider.

Always friendly, very individual advice.

Great travel deal, we were in Moscow and St. Petersburg. 1-A service, friendly and well organized! We are already looking forward to our next trip with Alex Travel Service.