Aral

Despite the obvious and clearly visible displayed sign saying: “MAX 2 PERSONS, 2m DISTANCE, WITH FACE MASK ONLY!” every other patron walks into the small booth with no face covering or mask on, and at least 5 -6 people in there lining up, NO STAFF MEMBER ENFORCES THE RULES, no staff out of the 3 has followed any safety guidelines, wearing no face coverings either. The shop is surely a Covid-19 manifested little hell hole that is definitely spreading the virus in the community by its recklessness, irresponsibility and utter negligence. With other words, a typical German way of zero efficiency, ignorance of safety rules, arrogance, carelessness to others and an infinite selfishness. The gas station should be avoided until they get reported TODAY! They are playing with people’s health and lives. Please STAY AWAY from this Aral Gas Station until it is forced by the local authorities to enforce their own health and safety regulations.

I noticed the situation in the 1-star rating below. What excited the lady so much when she handed in her package is not clear to me, but the employee who has served me several times was calm and prudent. So far I have always been treated with respect here and will be happy to come back.

The ladies who work here have always been friendly and helpful. If you didn't know something, you asked. I would leave four stars for her at any time. BUT!!! Unfortunately I have to give a star. It absolutely deserved no one !!! Unfortunately, I have already experienced several times personally, like on the phone, that the employee, I'll call him W, is incompetent and rude. He literally said to me that it wasn't his job to look after my package. I should look it up on the internet. He always refers to something he is not familiar with on the Internet. In any case, there was a battle of words today and I asked him to call his boss. He didn't do it !!! I feel like a huge cheek! Hence this bad recession now. And please, dear boss, show W the videos from the last four weeks so that he has already served me unkindly at least once. For he claimed the opposite and wanted to use this to show evidence.

Look nice and helpful ... on my bike trip from Siegelbach to Otterberg, I had a bike breakdown, and the friendly owner (unfortunately I forgot the name) helped me more than repair my pedal from my bike (free of charge !!!) so that I could go home again! Once again many thanks Uwe Höhne

Best gas station in the area, the prices are, as usual with a Aral, also average. The staff is very competent, helpful and also very friendly. Service is very important there. Top!!! Would give more stars if it were possible.