ROSSMANN Drogeriemarkt

Ok !

Yesterday (November 10th, 2020) my wife bought 3 milk cartons for our children in this Rossmann branch but hadn't checked the expiry date beforehand, but only when she got home did she see it, the expiry date is already the end of November. Then my wife said that we don't need that if it expires by the end of November. So today (11.11.20 time: 9:30 am) I went back to the Rossmann branch and brought the unopened milk production back, but the branch manager said that they were forbidden to take back the products and after a long time back and forth they said it was still prohibited, then I wanted to leave the country and was laughed at by the people there. An impudence. Very naughty employees. So I went to another Rossmann branch and they withdrew the products DIRECTLY and everything went great. Normally I don't argue with women, but there is room for the collar to be laughed at by them.

Everyone is in good hands here at Rossmann. Friendly and helpful team. The selection of products is very large. And should a problem arise, there is always competent help.

You could actually get this store after all. It is never cleaned up or filled up. In addition, the employees are very unfriendly to the customers. So it wouldn't be a big loss.

Sad how the staff is dealt with. Of course there are days when you are not in the best mood as a customer or as an employee, but nobody else can do what. I have noticed so often that the staff was not treated nicely. No courtesy ... no hello, please or thank you. This is not a nice behavior and it does not only apply here at Rossmann. There is everything you need and tidied up and the store is tidied up. Sometimes the offers on the world of ideas are quickly sold out but you can ask if it is still available in other branches and then they will be called directly. That is service. Thank you for being there .... All sellers!