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Detailed Information
Openning hours
  • Monday 11:00 AM – 6:00 PM
  • Tuesday 11:00 AM – 6:00 PM
  • Wednesday 11:00 AM – 6:00 PM
  • Thursday 11:00 AM – 6:00 PM
  • Friday 11:00 AM – 6:00 PM
  • Saturday 11:00 AM – 4:00 PM
  • Sunday Closed
Photos
Heidi Boxbücher Juwelier
Heidi Boxbücher Juwelier
Reviews
Inés Pereira (12/01/2020)
You read a lot of reviews on the net and especially now that I've been there, I can really recommend everyone to go there. Ms. Boxbuch and her staff gave me a very warm welcome and advice. The joy and love for jewelry is noticeable there. Greetings, see you soon. And again a big thank you!
Oliver Schmidt (11/22/2020)
Rarely has such a nice and empathic team experienced what has come to me so patiently and sympathetically. Ms. Boxbücher advised me very well and with a lot of joy about the jewelry, so that I decided on a very nice piece! Many Thanks This jeweler can be recommended in any form
Michaela Lorey (11/21/2020)
Customer service is not available here. The clasp on the necklace was defective after less than 1.5 years. More than 100 euros had to be paid for the exchange, even though there was a warranty claim. Ms. Boxbucher refused to otherwise hand over the piece of jewelry. She also became insulting during the conversation and called the police. You can only shake your head!
Micha Bunz (11/23/2020)
I would like to respond to the reviews of Lauersdorf / Lorey. This choker was not a warranty case. My company did the repairs for jeweler boxing books. The heavy soiling of the choker meant that the lock could no longer be opened. This is not a defect in the product, it is pure customer fault. I can't understand at all that Ms. Boxing books is being approached so outrageously here.
Udo Lauersdorf (11/22/2020)
The consistent ignorance of civil law warranty obligations below two years after the date of purchase is here with the tel. Call for the police continued. "Indescribable and terrible", so the evaluation of the contract partner - apparently out of sheer "economic helplessness" ... The police officers left the "crime scene" with a smile after the dubious situation was identified. And then to argue with a "credit" offer well below the current jewelry value, to try to "lure" .... Oh, oh - how long will such a "serious" and lofty behavior continue to work ...? And then there is an almost "expert recommendation" brought about by a "supplier's son" to the jeweler, whose previous company has long since ceased to exist. Well, well ... My real money is too good for me for this "fine behavior". Once and never again - certainly not against a voucher ...
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