KMG Klinikum Luckenwalde

Had an emergency 2 days ago and had to go to the station. Quick admission and after a short wait I was helped. The nurse and doctor were friendly and accommodating. I felt in good hands. Thanks again for that.

I didn't like that my husband came to the geriatrics department after being admitted to the emergency room. He is only 59 years old and an independent insurance broker. When we got to the ward, he was treated like an incapacitated person and rummaged in his pocket. In the dark room, everything was just very old people, around 80-90 years old, in diapers who couldn't speak. There wasn't a toilet there either. What bothered me, however, was that my husband was treated as if he were a demented old man who didn't notice anything. He was discharged prematurely the next day because he could no longer stand it in the ward very impolite. The other day he was in the emergency room again and we were afraid that he would come back to the geriatric ward, so we drove home to the emergency room. You can't put a 59 year old who is still fully employed and mentally 100% fit on the geriatric medicine ward. It was very depressing in the room with the old men, who couldn't even speak and had to be diapered. My husband didn't even know where to find a toilet there, since he doesn't need diapers at the age of 59, and even at his age he doesn't have to be treated by the nurses like a toddler. It was really terrifying for him and me, and I expect a bit of empathy to develop about who can and cannot be moved to this ward, my husband was more than out of place there.

We have been sitting in the emergency room for over 3 hours with my daughter, who has fallen and her arm hurts, she is sick and complains of a headache. After more than 2 hours we were sent to the X-ray ... Now we have been waiting for the evaluation for over an hour. When asked how long it was still going to take, one was complained about being called ... My daughter complains of severe pain and has not even been given anything against it. So this behavior and the waiting time is absolutely incomprehensible to me and just makes you angry 😠

Labeled a drug addict in the emergency room (apparently more applicable to the staff). Appendicitis and acute (!) Blood poisoning were the cause - examined only after waiting several hours - almost too late. With this incompetence it is better not to get sick.

Friendly and competent! Many thanks to the emergency room team, we had to go to the emergency room twice in the past few weeks. The doctors and nurses did a great first aid! Keep it up 👍 Addendum from December 11th, 2020 Even with the 3rd time friendly and competent! 👍