Map
Detailed Information
- Place Types Car dealer
- Address Robert-Bosch-Straße 24, 61267 Neu-Anspach, Germany
- Coordinate 50.3070102,8.5160265
- Website https://mts-mobile.de/
- Rating 4
- Compound Code 8G48+RC Neu-Anspach, Germany
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
When I visited the car dealership, I asked for a short-term offer for the repair of a timing belt with everything that goes with it, water pump, etc.
Not a cheap deal. In addition, a warning lamp burned, which indicates that at least one glow plug or the wiring harness is defective. I also said very directly that we would not be averse to looking for another car if the bill exceeded a certain amount. We didn't hear anything for days. Then I called again. The employee did not know about an offer, although it was the same one from which it was requested. OK. Repeated everything and said it was really urgent as we really need the car too. Again I said we would look for a new one too.
After another week we now have an appointment in another workshop! Doesn't the dealership need customers? In any case, you've lost us! I call it insolence.
Big compliments to your trainee, Mr. Richter. Competent, first-class and clear communication with customers - that's fun! THANKS!
Very dissatisfied. On the one hand, the telenic accessibility is a disaster.
After I finally spoke to a salesperson, I wanted to make an appointment, but none are given on Saturdays. Well, I said we couldn't come until noon, but I would like to take a test drive to see if you can make an appointment because we don't live around the corner and have to drive a bit. No you can just come by, it was said.
After waiting 20 minutes for someone to come, no more test drives could be made, as the dealership is only open for 40 minutes. I should still sit in there. Nobody even came out for that, the car was unlocked for us through the window pane.
Since the service influences the decision to buy a car a lot, I'll look for another dealership where I can spend my money elsewhere.
Service desert MTS Autohaus Neu Anspach. In the future, we will bring our vehicle to a free workshop in NA, which is also Skoda vehicles rep. u. waiting. They are friendly to customers there and look forward to an order.
Speechless .... Rarely seen such arrogant salespeople as at MTS in Neu Anspach.
Mr. Schmid didn't even think it necessary to come outside to show us a car. He stayed in the warm and opened the car from his desk. We were completely on our own. No questions were answered, nor did he think it would make more sense to do other activities on the PC during our conversation and more or less ignored us. The man is absolutely incompetent and unprofessional ... You should never set foot in this dealership again. These people there only want to collect their wages, but definitely not want to sell cars. Pure arrogance, I think the high horse you would like to sit on, Mr. Schmid, is behavior that you cannot afford as an employee. Your job is probably not as important to you as you can see from other reviews.
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