Anhaltiner Umzugsbüro

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Everything started with the fact that the offer creation took a long time on the part of the relocation office. Okay - that was over the Christmas season. Therefore understandable. However, it was then written in the offer, that you have to decide as quickly as possible, because full schedule. I do not like that at all. In terms of price, the offer has been in order compared to other providers. What the first point deduction is for the communication / work of the office of the Anhalt relocation office. Since documents are sent in MS Word format (not everyone has the Office package at home), or you are asked if you have a fax machine (who has something as a private citizen yet?) And there that did not have, you got the contract as disordered jpeg images sent! Have you never heard of pdf? Promised recalls were rare and unreliable, with questions one met partly on clumsy ignorance. The most competent was Mr. Bechstädt, with whom one discusses details best on the phone. As I said: "do not call the office" - that usually brings nothing. The move was okay. Personally, I would have liked to receive more feedback on when the vehicle will be on site (moving over 500 km). The 3 people on site very nice - there is little to complain about. The fact that we helped with cardboard carting was not appreciated with a thank you. Why the second star deduction? It was actually communicated (communication is a small weakness of the Anhaltiner relocation office), that the first day for travel and loading, the second day for return and unloading and the third day is actually planned only for security, should something go wrong. The move itself was no longer the security day, but this was of course the Ausladetag. It's also okay, because in two days that would not have been possible, but then you could tell that in advance! In addition, the transport lock for the washing machine was not installed, although available. Motto "we do not need", "will not shake the thing" - she has survived, but that is simply unnecessary. Then at the final handover you should of course sign that everything i.O. is. Also for the electrical appliances that could not be tested at the time. The main thing Cappo has his signature. The cabinet door (sliding door) was beautifully demonstrated that it "fits" and can be pushed back and forth. In retrospect, we noticed that there is something wrong, and we have to change something again. At the end still the capping tip pressed into the hand for the entire team, but no idea if his colleagues have seen something of it, because a thank you was not received and also the adoption of the team was poor. Out the door and away! Overall, the performance of the Anhaltiner relocation office was fine. You do not do much wrong here. Personally, I try another company at the next move (which will hopefully take a while). That can get better, but also worse. Addendum: a third star deduction is still there that the issued receipts have no date. How incompetent can a moving company actually be?

Very good and competent advice

very good service

Very poor service and unprofessional work .......