Ticket Service Bremen - Flixbus

Booked a later more expensive service because I wouldn't be able to get there on time to catch the earlier cheaper service. When I arrive nicely on time (20 minutes ahead) the earlier service arrives (late, but it would be exactly on time for the service I booked). Although it was a cheaper service and almost empty the driver refused to take me. Now when I'm writing the review the later service still hasn't arrived and its already 40 minutes late... Thank you flixbus for letting me wait unnecessary. I hope my bus will come... Next time I'll take the train and pay 10 euros more. Edit: Original service 1 hour late in the end. Thanks again

The woman with the short red-ish hair at the counter insists that you pay 50 euro cent to use the toilet, even though you are a flix bus customer. Also, she is rude and clearly not fit for a commercial job in a representative function.

One hour late, and very dirty and smelly inside.

The representatives of the Flixbus could not offer any kind of explanation regarding the delay of the bus, nor ever if it was on its way. The only reply was “You can just wait”. Totally unprofessional.

Very convenient bus stop