Map
Detailed Information
- Place Types Roofing contractor
- Address Kupfermühler Weg 2, 22967 Tremsbüttel, Germany
- Coordinate 53.759567,10.337637
- Website http://www.andrelass.de/
- Rating 4
- Compound Code Q85Q+R3 Tremsbüttel, Germany
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Trauen Sie Ihm nicht mit Ihrem Auftrag!
Möglicherweise bietet Herr Laß gute Handwerker an, würde ich Ihm aber wegen seiner Geschäftsleitung und Kommunikationsmangel nicht empfehlen.
Ich habe ein Angebot für Dach und Holz Arbeit im August angefordert, kurz danach habe ich das Angebot telefonisch angenommen. Nach eine Zeit von über 4 Wochen ohne Kommunikation - er war auch telefonisch nicht zu erreichen - hat er seine Leute geschickt um das Dach zu messen. Nach 1 Monat hat er andere Mitarbeiter geschickt, die eine andere Lösung vorgeschlagen haben. Sein erstes Angebot hat Herrn Laß bis jetzt 3 Mal schon verändert. Bis jetzt, ist es immer noch nichts gemacht worden. Für uns bedeutet das natürlich dass, wir die Sommer/Herbst Saison verpasst haben und ein Jahr erstmal warten müssen. Wir sind eine junge Familie, und diese Situation hat uns viel Stress gekostet.
As a shipbuilding engineer comming to Germany my wokr with professional engineers has been very enjoyable, so when we took the step to move here I expected my experiences with the local craftsmen to be equally professional and sucesfull. However as you can see from the report above we have only exprienced strees and heartbreak at the terrible way we have been treated by Andre Laß. Initially Herr Laß had been recomended by our nieghbours who had some work done by his team, and our first impresssions were good, Herr Laß comming to look at our house and discuss the requirments in a friendly and professional way. Unfotunately that is where the good relationship eneded. As you may be able to understand from the above , we asked for a garage roof and some other major works to be carried out. We got an offer after a couple of weeks which I verbally acepted and asked that it be carried out as soon as possible, i.e. before we moved into our new house in October which Herr Laß promised would be easy to do. We heard nothing from them for week sthen I began calling and calling , leaving messages as our moving date was getting closer. Then out of the blue we get a call to ask what all the fuss was about. I asked that the work be done asap, which was agian PROMISED. After moving in we got a team here to measure and look at the roof that needed repaired, again I asked that the work be completes asap. To be fair to Herr Laß I did ask if we should replace the roof altogether to which he assured me and my girlfriend that the Dachprotect system would do the job . We got an ajusted offer as more work was needed, again I acepted the offer upon his phone call. a few weeks later we get an emaikl saying the work would be done this week, which by this time we totally did not believe wold be the case , however a team of people came to measure again. One of the workers looked familiar (red haired young guy bearing in mind that Redheads are not so common here as in Scotland :-)) I aksed if they had not been here before and they denied it. Anyway this team said they do not do the Dachprotect and recommeded a simpler solution with tar paper (which I could have gotten 4 moths ago form any roof repari company!) I agreed to do this shorter term cheaper solution again ASAP. They said ti would we dependant on the weather so when I saw the whole week was dray and at least today was over 10 deg C I expected them to come and do the short job to recover the roof. 1Pm nothing.... so I call to get the assistant who said they are at another site.. then 30mins later I get a call from Herr Laß to say it is my fault as I keep changin my mind........ go figure and do not trust this man.
Mr. Laß insulated and re-covered the roof, replaced different windows and expanded the attic.
The prices in the offers were always met and the almost always friendly staff always adhered to the appointments.
All work was carried out professionally and reliably within the agreed time frame.
After the positive experiences, I would also award future orders to him again at any time.
Everything great. Old roof down, new roof on it. Price performance top. Keep it up.
Has a lot to do.
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