Map
Detailed Information
- Place Types Car rental
- Address Krefelder Str. 180, 41063 Mönchengladbach, Germany
- Coordinate 51.2091555,6.4638366
- Website http://www.herbrand.de/
- Rating 4
- Compound Code 6F57+MG Mönchengladbach, Germany
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Only the women who are working after the desk very unfriendly,disrespecting. Not helping and making drama. Giving short answers and ignoring me. If i talk with somebody i would watch in the face of that person,thats respect. My reaction was i get angry and screamed. She directly pick up the phone and called,help me come! I did nothing wrong! After this, few mechanics run from the working place inside and want to scare me by surrounding me around.Why should I be scared of few old people? I said being friendly cost nothing.And one was screaming behind 'ERAUS',i had to go out of the place. I stayed inside.Meanwhile i did nothing wrong. Then the leader of the company Jan Pollmann came,very friendly and talked with us. He took over the situation very professionel,how it has to be. Thank for him for this. But I will not go anymore there!
The problem was that according to a staff member of MB Herband, all the electrical and electronical parts of the car parts are not included into the MB guarantee...When we didn't prolong our 2-year guarantee soon we've got a problem with a car control unit and paid for its replacement (what actually didnt solve the problem), we were told, that if we had the guarantee, we wouldn't have paid!!
Then we send a claim per e-mail...twice. And didn't receive any answer.
Not the best clients' service.
We were in the area and had a battery problem, so we stopped here to have it checked and got the best service ever!
After checking and seeing that it was a small fix, they didn't charge at all.
I strongly recommend this place. We had a extremely positive experience.
Super
Nice
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