Map
Detailed Information
- Place Types Travel agency
- Address Am Mühlentor 21, 41179 Mönchengladbach, Germany
- Coordinate 51.1489337,6.3616476
- Website http://www.reisebueroplum.de/
- Rating 5
- Compound Code 49X6+HM Mönchengladbach, Germany
Photos
Reviews
Very friendly + competent service. Is helpful even with small problems and questions. Have already booked some boat trips with them and will continue to do so.
Got what I wanted without any problems. The employees were not responsible for the technical problems.
Super helpful
We were for the first and last time in this travel agency. The present consultant had absolutely no desire for a consultation or sales pitch. Since we knew where the trip should go (but not in which region exactly) and we had requests for the stay, we expressed this the lady. This could not implement the wishes or better said: they could not advise us specifically but showed us 2-3 hotels listless and that's it.
When I made the lady factually aware of what I expect from her as a "professional in this area" has become cheesy. Since I imagine a customer-oriented advice differently, we have ended the conversation. We went directly afterwards in the travel agency next door and there then also the complete opposite in advisory competence and humanity met and booked thereupon directly.
Result: A great advice and a know-how of the holiday regions have brought us a wonderful holiday - just not by this travel agency.
Note: I would have understood the adviser's appearance if I had been the 10th person on that day asking for catalogs and not booking anything, but we had a buying interest.
Very nice and competent Beratung.Hier I would book anytime again.
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