dm-drogerie markt

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Bad service - passport photos? - no thanks. 12/17/20: I'm sorry, camera defective. Then when to call? Saturday at 8 a.m. 12/19/2020 8 a.m .: does not work. Camera defective. That's not how I imagine service. That's why I will avoid this place in the future. I don't have to stand in line at the cash register during this time. Then dear Rossmann.

This DM market is quite large and well sorted. However, I found an employee to be more than unfriendly and stressed. I had a question about my dm coupons. When I had the receipt in hand, I noticed that something went wrong there. I informed her that I had asked her specifically about this before the checkout process was completed. There was a sensitive reaction with: "Oh, now I'm also to blame or what?". Absolutely no customer-friendly or solution-oriented reaction.

A typical DM market. Doesn't stand out very much, but you get most of what you're looking for.

Today I probably entered the branch on Neumarkt through the exit not marked as such, which many also used as an entrance. Of course I put on my nose mask and printed out my photos. When I arrived at the cash register, the cashier welcomed me with the words: "Young man (which is already a rudeness and disrespect in my eyes), next time take a shopping basket." On my objection that there was nothing to read about it on the door, the equally gruff answer came: "You know that, it's the same everywhere." In addition: Firstly, it is NOT the same everywhere and secondly, almost half of the buyers walked through the aisles WITHOUT a basket. I was able to observe this because I was at the picture machine for at least half an hour. How about it, dear management of the DM market, if you name the exit as such and / or if you also attach the "basket obligation" signs to it. To do this, employees should be encouraged to use an appropriate tone. After all, I am not a little boy who can be treated as a senior teacher from above. In any case, DM-Kamen has done for me.