Autohaus Meures GmbH

In January I had the KIA for my first service. and when I came to pick it up, I checked the oil level, just to make sure that the mechanic had added enough oil, and to my surprise there was to much in it and it was the same old colour as used/old oil. So i walked back in to the garage leader, and told him what I discovered. And we walked out to the car. He took up the engine oil level pin. And could also see that it was roughly a centimeter above the Full level. He agreed to take the car back in to take the oil out. I also told him that the oil looked like used oil. But he said, no no. It's how it looks.( NOTE, I have changed oil about 50 times in cars, so I know what used oil looks like and what new oil looks like. ) I said no, that is not how new oil looks. So he took me to the machine where they gets the oil from and he filled a can with new oil. And it looks like new oil. (Close to the thing you use when cooking) and I was like. You see that's not the same. And he was like. Yes it's the same. But when the mechanic took out the oil from the car. It was black like coffee. But even at that point the garage chief, stood firm, and poorer back the old oil , leaving about half a litter. So that the amount was right. I regret today not reporting them to KIA Germany right away. I'm not sure because I was not there. But it sound like, that the filter was not changed as planed. And the mechanic filled oil in as if it was. That can explain the colour and the half litter more. But honestly. The garage chief... What a Di*k. Just admit it's not new oil and put some new in, and change that dang filter, if that was the reason. it's so simple, all people makes mistake. Any ways. I'm not putting my money there again. And I recommend you to thing twice before you will. I can recommend the shop in Geilenkirchen. I know it's the same name. But the service is in top in GK, and the job gets done, and the price is as agreed.

Super FOH ! Super Service !

Great service even in the corona period. We are very satisfied and look forward to our new car. Telephone advice and the answer to all of our questions is simply unbeatable. Many Thanks

Everything to my absolute satisfaction. Originally a test drive for a used car was planned. But when I dealt with alternatives again at short notice and informed the seller of this on my arrival, he was very friendly and took the time to think about the alternatives. At no time did the seller want to "talk me into" an offer, but explained all the possibilities with me very objectively and without frills. I would buy there again and give a recommendation anytime.

I am very satisfied with the advice and the car purchase! Mr. Caceres really made an effort and had a professional answer to all of my questions! I am now looking forward to the fact that my new car is coming soon and that I will continue to receive such positive support from the Meures dealership! Based on my positive experience, I referred a good friend to Mr. Caceres and he will also buy a new car there!