Strahlenklinik des Uni-Klinikums Erlangen

Unfortunately, we had to have negative experiences with the clinic. We currently have to make decisions about the life of a family member, which is already difficult enough for us. However, we were neither advised nor informed in this regard. In our opinion, this is absolutely unreasonable and nothing to excuse.

I was just irradiated for the last time. Almost no waiting time, nice staff, everything to the best patient satisfaction. Many Thanks

We had an appointment for an interview about radiation. Unfortunately, we were not advised during the phone call that only 1 person may appear for the interview. There was also no information on this on the clinic's website. That's why we came in pairs, as four ears hear more than two and were both let through at two different locks. Nowhere was there a sign or the like from which it could be seen that two people were not allowed to enter. At the registration we were met by an elderly lady for the first time annoyed that we oppose the corona rules would. That wasn't our intention! Apparently that caused such a stir and rejection in-house towards us that even the doctor in charge, who was supposed to conduct the informative discussion with us, was informed by the ladies of the registration and no longer wanted to speak to us. He then allegedly had to go to an emergency, whereby he did not leave his office while we were in the waiting room. An assistant doctor then took over his task, scanned the documents and unfortunately could not provide any detailed and professional information. A doctor and his staff should put the well-being of the Patients lie, other criteria or even personal conflicts should be secondary or not play a role at all. This doctor and his staff have absolutely failed to do this today. I find it both sad and shameful at the same time how lightly one plays with a human life here. Kind regards BD

🌹🌹🌹👍👍🙋

Very competent advice