ASSA Automotores de la Sierra S.A. - Agencia Latacunga

What horrible customer service!!! My family and I walked into dealership, and they look at us like what the heck are you doing here. I’m amazed that a street vender, selling a 25 cent piece of candy, has more knowledge on how to gain a customer, than a salesperson/vender selling a $25,000 car. The salesman looked like he was sleeping and didn’t want to be bothered. In fact, he didnt even greet us. It was more like a snobby why are you here. It’s interesting how a salesperson in his ignorance, will judge who he thinks can and cannot afford a certain type of car. I totally don’t recommend this dealership!!!!

Ok

It is always good to perform Maintenance, what they do not perform is tire balancing, suggestion if the car truck car already enters maintenance, everything should be checked and not send the client to another space even more nor do they tell you which one or they should perform an agreement. If the truck stops working, let it be a single day a single moment.

Terrible service that they cannot give information on the vehicle purchased.

Very bad experience with the car saleswoman and the receptionist .. They charged me like $ 200 more for the registration of my new car .. I claimed and they gave me back not all the value. Beware.