Mustamäe Center Apollo

Nice place,good food and cinema ise nice

I went into the cinema with my friends after being incapacitated for five weeks in my apartment with a serious illness. I am an expatriate and an International Educator and when I attempted to go in with something to drink and eat because I am still on heavy medication and require these things, not only was I refused by I was forced to put all my water and food in a bag and leave it outside the theatre. When I Explained to the woman who was checking our tickets what I required, I needed I was told I could use a bag. When I went to take out the bag from my purse and put my things into it, she immediately locked the doors to the theatre, would not allow anyone in and walked out to watch what I was doing. I asked to speak to a manager who was actually just a cashier and give up all of my necessities. Nowhere outside the theatre does it indicate you can not take something in with you. The customer is advised you must not use a camera, video recorder or a cell phone. So, after all this nonsense, I finally went to watch the movie Aladdin, didn’t have liquid to take my medication and watched as ten people, after the movie began to enter the theatre with self-purchased food from Rimi. I feel I was discriminated against as a foreigner and someone who has been contributing to this country for the past two years. I am highly disappointed at the behaviour of the staff at the theatre and this young woman in particular who was most disrespectful and smug. When I went to recover my possessions at the end of the movie, I told her I felt she had been discriminatory. She did not respond completely, she would not look at me and there was no manager to be seen. This is absolutely unconscionable when people have paid to enter a movie and take the time to explain why they have brought something with them. I would recommend you teach your staff how to truly engage in positive customer service or you will lose clientele and receive future low grades on your services. With that said, I would not go back to this theatre again because there are rules for some but they are inconsistent.

This shop opens all XBOX games and pulls the discs out, so even though you allegedly buy new games, you never know if they are actually new or complete. You also get to wait 10 minutes at the cash register while an employee looks for a disc. Treating your customers like thieves is kind of insulting, to be honest, as is not valuing their time. Sub-par customer service because of management's poor decisions. What year is this?

I reccomend buying books digitally but if you want a paper copy then it is a nice place

Good selection of restaurants and good cinema to go watch a movie.