Bicicletas MENNELI

I think I have had good treatment, and in a confusion, they will try to solve it for me

Small room, with very good people attending. They are very special. Where they put themselves, let Decatlon be removed.

It is a family business that works great.

Embarrassing the guarantee they offer. If you are looking for them to take your hair and do not solve anything, this is the ideal place. I relate my experience:n- On June 20, he bought a 29-inch Mondraker Phase Sport. Two weeks later, I return to the store because the rear brakes do not work properly, because they shriek a lot and it seems that the pads or disc are contaminated. Two days later I go back to eola and they tell me that they do not see anything strange, that they continue to try it because it can be normal that at first they put some noise.n- Two or three weeks later I return with the same problem and I get the same answer.n- This same situation is repeated a third time.n- And, of course, I return by letter once with the same problem, but already to the workshop of La Poblachuela. The boss tells me they are going to change the brake pads. So, he left the bike in store to get it fixed. If this was on Tuesday, they gave it to me on Friday and do not think that they called me saying that they already had it (also, embarrassing, it also seems like it takes me 3 days to change some brake pads for professionals as they are). Well I picked up my bike on Friday and my surprise: the brake lever sinks a lot more than before taking it to the store for the fourth time and the rear brakes are still making noise.nAll this with a bicycle under warranty and it seems incredible that they are so bad that they can not put some brake pads that are not worth 10 euros.nSo my next step will be to put a claim in the store and then a complaint in consumption.nThanks for reading my bad experience.

Good people, good treatment for many many years.