ENCIMERA & STONE

I received an email with their products and rates and tried my luck, turning out to be a great success. They have installed a countertop with great precision and with high quality. In addition, the after-sales service has been outstanding.nThanks for your excellent service.

I give it two stars for the following points:nnThe first thing is that they left a couple of scratches on the white lacquered furniture, for which they not only did not take responsibility, but they blamed me and in bad ways.nnTo place the induction hob, they had to saw a wooden bar, which I previously placed at their request so that the hob would sit better. The problem was that they could not think of anything better than to start sawing it on top of the oven, filling it with sawdust, which has entered areas inside the oven that were impossible to clean. The solution would have been simple if I had been asked to remove the oven or have unscrewed the wood.nnThe countertop, being long, was divided in two, but the joint that joins them did not stick or seal well, since I can move it and even lift it.nnFinally, they must not have measured the sink hole well, so I have a space of 1cm left on the left side of the sink, while on the right it is flush with the counter. In this way, the left side becomes shock sensitive. But this is not the biggest problem, the problem is that they should not have measured that area well and they did that trick to place the battery. But when I did that, the upper drawer collided with the sink and did not fit. To solve it I had to saw the drawer from the back.nnMy final conclusion is the previous customer service is good, regarding that I have no complaints. When I wrote to them about the scratches, that's when they called me to wring out the package.nThe problem has been the installation, which I consider a sloppy, mainly because they did things in a hurry, and that is what happens when you do things fast and like an automaton, there are bugs everywhere. In general, the countertop is fine, it has not fallen or anything, they came to measure and installed, they were fast, it did not take more than 4 days, but it is the details that I comment that make me not recommend this site, since I have not seen any advantage by which I can ignore the mistakes made.

They gave me a very nice countertop. My kitchen seems different. Good service and price

They put the countertops in my kitchen and bathrooms and they looked great. The attention is very good and the assemblers did it very quickly

Excellent. They are super professional and very good price.