Belros

Edito: I also filed a complaint on Facebook and the next morning the area manager called me to apologize and tell me it was very bad as the clerk acted. We have passed through another Belros and they have given us a new balloon. I very much appreciate this call, since many times the complaints are forgotten.n-------nThis morning we bought a helium balloon, which cost us € 5.15. I have been surprised that they gave it to us of the exposed ones, because we have bought in other Belros stores, and they have always given it to us again, they inflate an empty balloon.nThen we have gone to the car and when I took it to get it into the car, I realized that I had lost enough air and was flabby. My mother has taken the balloon and has come back in for the saleswoman to see, and to inflate it to finish filling it or change it if it was defective.nnWell, and sorry for the expression, the shopkeeper's scoundrel has told my mother that my daughter had punctured him, and she took the balloon and got into the store and made it give her another balloon, but Then my mother told me that it has not taken even 5 seconds to leave, and indeed, all she has done is to squeeze the balloon to make it seem fuller. Well, hour by hour, it has been deflated and by this afternoon it is already empty more than half.nYou can not tell me that it deflates on the same day, because I bought on other occasions, and as I said before, in Belros stores, and they always last us decently 5-6 days, and then day by day they look more empty.nnWe have felt cheated, treated like fools, and worst of all seeing my daughter disappointed. The balloon was defective, and for not spending you, what? € 1, € 2, whatever it takes to replace the globe, prefer to treat customers like this. ud83dudc4fud83cudffbud83dudc4fud83cudffb Thus loyalty customers.