Mydalex Motorhome

Had a problem since France been to three dealers no one could solve it . Seems they have solved the problem. Very very helpful can't do enough . Please do not get put off by the appearance of the showroom or forecourt.

A massive thank you to Carlos and his team.... “see below”nnOn Monday morning, at 8.45am, we turned up at Mydalex Motorhome (unannounced) with our faulty motorhome..(no lights or power to the living area of our MoHo).nWithout hesitation, he and a member of his team set to work...then another electrical engineer joined in shortly afterwards trying to locate the fault..nnWell, they stripped, disconnected, tested, re-connected, everything possible to locate the problem... but after nearly 3 hrs, they had no other choice but concede defeat, and re-connect & re-build everything in our van, back to its original state, only to find the problem had rectified itself..nnObviously, massively grateful in not having to wait for parts etc to be ordered and replaced, we gleefully went into Carlos’s workshop to settle the labour bill of 3 men for nearly 3hrs each man, a grand total of 8.5hrs man hours, expecting a large bill..... only to be told by Carlos “it’s impossible” what’s impossible? For you to pay me for something that we didn’t fix... we were just lucky....no we are the lucky one’s, we had a faulty van, we came to you, now it’s not faulty...!!!nHow much do we owe you... After the conversation went back and forth, he refused to take any money from us...nnWe cannot praise Carlos and his team enough....nnA massive thank you from a very grateful Gary & Gill xx

Great service

Travelled 36 miles and they were closed (12pm). Not a very inspiring display.

Very good