Map
Detailed Information
- Place Types Jewelry store
- Address Av del Mediterráneo, S / N, Local 54, 16004 Cuenca, Spain
- Coordinate 40.053876,-2.1222501
- Website http://www.joseluisjoyerias.com/
- Rating 3.8
- Compound Code 3V3H+H3 Cuenca, Spain
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday Closed
Reviews
Ok.
I bought a watch in October and today I went to the store at the El Mirador shopping center to have some links removed and the experience has been such a bad thing that I will not buy more there since the clerk that Elena had called did not want to take the said Slavons arguing with bad manners and no education that he did not do it to me because his shoulders hurt a lot, we did not feel like doing it because if a person is not physically well to do a job, the logical thing is that he is not doing said work if not it can terrify customers.
My experience with José Luis jewelry store in the Mirador de Cuenca shopping center is very negative. I acquired a high-end watch and from the beginning it started to give problems. Up to three times I took the watch to the jewelry store and many others returned it to me in the same conditions. The treatment of staff was also poor. In the absence of solutions to these problems, I presented the case to the consumer service in Cuenca. The company asked to send the clock and that they would decide that it should proceed. They had already had the clock three times without solving the problem and they didn't offer me a replacement watch while they had mine. That is, no solution. They were just looking to let time pass to finalize the warranty. In short, a highly negative experience. Of course I will not buy again in stores in this chain. Who does it can happen the same as me
I like to buy here. They always serve me very well and have a lot of variety
I went to buy a pendant for a gift.
Customer service, great.
And when we had to make a change, the woman who attended us was also very nice
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