Concesionario Oficial Land Rover | Land Motors

I note that Land Motors only responds to positive reviews. To the negative reviews, the vast majority look the other way, as if it were not with them. Curious customer management. Could it be that he has no arguments for the more than justified complaints of dissatisfied customers? I recommend skipping this dealer if you do not want to be ignored when problems appear.

I do not put zero stars because it is not possible. Turns out the 2016-17 registered Jaguar F-Paces came out with a faulty turbo. Most of them break down and later damage appears in the engine's cylinders, rendering it totally useless. In my case, the turbo failure appeared within the vehicle's warranty period and was repaired by the manufacturer. At no time did LAND MOTOR warn me of the widespread damage from this breakdown or of the serious subsequent consequences. Later, a defect appeared in the engine cylinder, unfortunately already outside the vehicle's warranty period, 3 years provided by the manufacturer. At no time has LAND MOTOR shown the slightest empathy for this serious breakdown. He has not tried to mediate with my claims to the manufacturer, he has not provided me with any alternative solution, no commercial gesture, NOTHING, the most absolute indifference. It must be said that my vehicle has carried out all the maintenance and breakdowns (turbo), at the official Jaguar LAND MOTOR workshop. The only response from LAND MOTOR to this situation has been to charge me the cost of diagnosing the fault and give me a repair estimate of € 17,000, that is, he also told me that if I did not accept the estimate that he would take the vehicle from the workshop or also They would charge me for parking and custody. A shame is the LAND MOTORS After-sales service, the zero customer service, the lack of empathy, their customer service is based on passing the VISA whenever possible, by the way at abusive prices and minimal attention or help when it arises the slightest problem. SHAMEFUL.

Good service and highly recommended. It's nice to listen to Montse's explanations and advice.

They were only interested in getting the money out of me at all costs and that the car got there by a blow from the other party (that is, paid and accepted). Then the deal by email was very despicable both from this branch and from the headquarters ... I had to access the UK so that they would pay me a little attention. Never happened to me. Lexus, Mercedes or even in. Seat that are supposed to be low-end cars ... In the lowest multi-brand workshop in the neighborhood they treat you better. Apart from the fact that they didn't take me to the station after taking the car and staying in the middle of nowhere, and I had to walk four km.

Exquisite service and kindness. Good level of agility to solve problems. Excellent communication with the client.