Concesionario Oficial SEAT Lugaritz San Sebastián

good attention

They lack staff always busy for it bad attention. I recommend going to yesterdaydi motor in Renteria.

Excellent atention. Everything super clean, even the workshop

Un trato muy cordial y respetuoso con unos comerciales encantadores y se ve que han estudiado porque son una profesionales en su materia. El la ciudad Cultural Europea de Euskal Herria llamada Donostia o la bella Donostia. Sin más un cordial saludo y esperando vuestra oferta cuando salga el producto hablado hoy. Donostia es una ciudad multicultural sin racismo gracias a las costumbres vascas y a años de experiencia y con un maravilloso idioma es el vasco o euskera. This is Basque Country ongi etorriak turista guztiak. Wellcome tu Basque country!

I bought a Leon ST last year. The attention of the sales department was correct. Oscar attended us. They gave us the appropriate explanations and I can't blame them for anything. However, having passed a year and a half, the car has a problem. I call the workshop and ask for an appointment within the next 14 days (I think that's a reasonable margin; then I need the car to go on vacation) Nothing, impossible. They are very busy. I call the seller to put a cable for me, press and make a hole for me. They call me back from the workshop. They hit me 50. That they have a lot of work. That they call me back right away. I'm still waiting for the call. Result: PENALTY. They have thrown me away. When a car has a problem that is barely a year and a half old, I think the customer deserves attention, since the product IS FAILING. I am quite pissed off with a year and a half car giving me problems. But that they do not make a gap for me in 15 days (they leave me stranded when I need the car to go on vacation), and that they do not even return a call when they commit to do so seems to me a regrettable service. Fortunately, I remembered the AYERDI dealer in Renteria and they quickly made a space for me. I had experience with them in the past and they have always taken great care of me. Unfortunately I do not recommend Lugaritz at all. With me they have lost a client