Map
Detailed Information
- Place Types Plumber
- Address Calle Laguna del Marquesado, 12, Nave 20, 28021 Madrid, Spain
- Coordinate 40.3343103,-3.7040894
- Website https://www.rtso.es/
- Rating 3.8
- Compound Code 87MW+P9 Madrid, Spain
Openning hours
- Monday 8:00 AM – 11:00 PM
- Tuesday 8:00 AM – 11:00 PM
- Wednesday 8:00 AM – 11:00 PM
- Thursday 8:00 AM – 11:00 PM
- Friday 8:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday Closed
Photos
Reviews
In our case it was a total fiasco. First they analyzed the water and said that it was of good quality, then they resined the pipes, but they did not solve the bad smell that came out in the water after going through the resin pipes and they began to say that the problem was with the water that they had previously analyzed and Said it was of good quality. Come on, they have a mess ... From then on we didn't hear from them again and they stopped picking up the phone, now I'm wondering if they'll give me my money back but they don't seem very willing so I'll have to go to court. In short, very unprofessional, I would not recommend them to anyone.
Well, you can already see future clients of this company that in the answer itself you can see the little desire to solve the problem they have. And as he says in a short time one thing and the opposite. First the water was fine and then it was not compliant, instead of acknowledging that the problem was the pipes. Anyway, if something is not going well at work, don't count on them. In short, little compliant, and do not lie about the analytics they did, I did not see even the first
They are very unprofessional. They came to the house to renew the house pipes that were made of lead and iron. And after resining the same two times, they did not solve the problem. And we still have poor quality water and two small children at home. Above, asking them to give us back the money invested and we never heard from them again, more specifically from Juan Carlos, a bit the boss of the matter.
The result has been good, it is worth doing no work and recovering the flow and quality of the water. Of course, it's three days with the house upside down.
The pity is that they left an outlet that had not been used for a long time as impossible, which caused a delay of another day and almost ruined all the work.
Two months after RTSO carried out the rehabilitation of the pipes, we once again enjoy clean water, without the taste of iron or brown color, as well as the increased flow in the hot water taps. We are very satisfied. The rehabilitation process is a bit cumbersome but never comparable to what it would have meant to physically change all the pipes in the house. By way of constructive criticism, I would only point out that they take care of the completion of the process that in the rush to finish it is done a bit "crazy". For the rest, we are delighted to savor the water of Madrid again and see that it comes out clean, transparent and with more flow.
We have been very happy with RTSO. Good professionals. Recommended 100%
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