IES San Juan de la Cruz

Amazing. Today 10/13/20 they should have published the definitive lists of those admitted to a higher degree remotely, it is 7 in the afternoon and there is nothing on their website. When are you planning to let people know if they can enroll or not? All the complaints you read here are true. You are incompetent and unprofessional.

Atención telefónica nefasta. Llamas para que te orienten sobre la realización de matriculación de exámenes oficiales y aprobecha para humillar te diciéndote que la información sale en el BOE. Disculpar, però creo que vuestro trabajo es intentar resolver dudas, no faltar el respeto y mucho menos colgar el teléfono dejando a medias la conversación. Quizás esta persona no esté preparada para estar trabajando en ese puesto. No me dijo su nombre, pero es una trabajadora de el día 26 enero por la mañana. Espero que esto. No quede así. Si tienes problemas en casa no lo tiene que pagar con quien solo llama pidiendo ayuda.

I have been waiting for username and password since October 19 to start the course. I have made a thousand calls and I have sent emails that never answer me, or call me, or anything. To date I have not managed to solve anything. I still do not start the course and one of the secretaries (the other is nice) tells me that I have no right to claim anything because I am not a student, according to her, because I am a student ADMITTED, ENROLLED AND WITH ALL FEES PAID. If this is not solved, I will put the relevant claim in the DAT for inspection. Let's see if that way I can start the course and try to study a whole term in less than two months. And I am very sorry, because I have taken on this project with great enthusiasm, everything has gone very well during the previous processes, but this no longer seems serious. This is the issue.

I had seen the negative reviews of this IES but being the only public IES in the entire Community of Madrid that offers the Higher Degree in RD&MN, I decided to enroll in its distance mode and I cannot be more sorry. 400 € tuition in the trash. I am very unhappy about the precarious educational resources that we have in the grade. Insufficient to be able to carry out the study. We do not have online or virtual classes, we do not have textbooks where we can guide ourselves with the notes. The contents of the Educa Madrid website cannot be downloaded and the tutor's answer is that it is due to copyright. The self-evaluations give wrong answers, the links are empty, some of the explanatory videos are not seen, the glossary does not exist, the answers of the tutors and teachers to give us solutions do not exist. They also do not allow us to access the online classes they give for the face-to-face modality and in short, they do not give us any type of solution or improvement in the quality of education. I believe that despite being a public IES we have the right to a decent education with appropriate educational resources for it. Basically the protocol is to pay the registration fees, you look for life with the agenda and already in June, you come and take the exam. If I find out, I prepare it for myself and save my money. I beg please, a solution as soon as possible.

The website was not working for a whole day and also the attention was disastrous, the secretary was on edge, with bad answers and without the intention of helping or answering questions. Arrogant and rude attitude. I asked for a previous appointment that is a pure procedure because then there are people who without an appointment were treated the same, simply those of us who had an appointment did not need to "wait"