Map
Detailed Information
- Place Types Bicycle store
- Address Carrer de Luis Buñuel Director de Cine, 3 - ACC, 46015 València, Valencia, Spain
- Coordinate 39.4811073,-0.4024946
- Website http://cyclingworldstore.com/
- Rating 3.9
- Compound Code FHJX+C2 Valencia, Spain
Openning hours
- Monday 9:30 AM – 2:00 PM, 5:00 – 8:00 PM
- Tuesday 9:30 AM – 2:00 PM, 5:00 – 8:00 PM
- Wednesday 9:30 AM – 2:00 PM, 5:00 – 8:00 PM
- Thursday 9:30 AM – 2:00 PM, 5:00 – 8:00 PM
- Friday 9:30 AM – 2:00 PM, 5:00 – 8:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Good
Ok
I went to this store this afternoon with my dog and they told me that I had to leave her outside, that she can't be inside. Above, he tells me that he is speaking to me well, that was missing, when I replied that according to the rule, entry with pets is allowed. As the right of admission is reserved I have left, but the attitude of the seller at no time has been friendly or constructive. This store had recommended it to family and friends and I withdrew all that was said, a pity for their antipathy and ignorance of the rules.
Well, nothing guys, it's the thing to lose customers
And they didn't tell me to keep it tied up, that I had to leave it out. And the worst attitude, I repeat.
Very disappointed!
With the intention of buying some gloves from GOBIK I decide to call the store to make sure before going and they will reserve some for me, I even offer to pay for them to guarantee the reservation.
They confirm that they have almost 10 units in stock and that I pick them up whenever I want.
What is my surprise when I pick them up and when I pay for them, I ask about the usual 10% discount that they always give "to everyone" in GOBIK and the girl answers me that as it is the last unit and due to the lack of stock in GOBIK They "can't" make the usual discount.
Let's see, Cycling World, is that the treatment you would like to receive if you were the clients?
For € 3, do you risk that a client will not return, publish their experience with you, share it in their group, etc.?
Of course there have always been and will be categories of clients.
The story would be different if I were to spend € 4,000 or € 5,000 on a bike, as was my intention to renew my road bike this year, right?
I am calmer after this bad experience by reading the rest of the reviews and seeing that there are more ex-clients who have received similar treatment.
Store with terrible attention and customer service that leaves a lot to be desired. I bought a Gobik culotte on September 22nd the next day I went to change the size since it did not come to me, since they did not have the necessary size in stock they told me that the following week I would have it. Well, culotte result delivered on Monday 30 November. More than 2 months of waiting with each week giving me long that next week it would already be and so 2 months and something. Above the attention of one of the guys worthy of framing, haughty and lame saying that he spoke well ... Anyway I would not recommend this store or my worst enemy. Lack of seriousness, respect and professionalism in abundance.
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