Comisaría de Distrito Valencia Abastos

The attention with which my husband has been treated has seemed terrible to me, we come from Castellón by appointment to renew the DNI because we urgently need it, we bring an expired registration form, they are only valid for three months (if it is all collapsed, they extend the validity) X There was no way to make an appointment at our Town Hall to give us a new one and they did not want to change the address of the home. It is assumed that there is a page of them where they can verify your address and they have not wanted to look at it. I understand that this situation of covid-19 upsets us all, they make us ask for appointments for everything, long waits but where there is the flexibility to be able to make our citizenship our efforts, they say that I read it, it prohibits them from changing the address without that sheet, but if we can't have it, X they won't give us an appointment until a month ago at our Town Hall (I think the same about them, X they don't give us the sheet). Well, thanks to this and to your laws, it will carry the card with an incorrect address (it was a great effort to contrast from your computer what he told you) when our will was to put the current one in which resides an applause to the efforts and civilities that we have for the procedures, to the collapses for everything with the norms of the covid-19 norms X a tube but to renew the conditions to be able to process the zero procedures. That citizens are not to blame for these situations but I think we are the ones who pay for your frustrations laughing at someone who has a problem instead of looking for a solution is not to be very competent

I have gone to renew the digital certificates of my electronic ID and from the police who is downstairs controlling capacity to the last person who has attended me they have all been super kind. So nice !!!!

At the moment nothing good to say, I am trying to make a complaint on the police website and they will not let me send it by mistake in sending the diligence. I have reviewed everything written on the form and everything is correct. Also I have tried to make the complaint by phone as it puts on the web and it does not work either since when you give it, it redirects you to the Phone for foreign tourists. I have looked for the number of the police station in Abastos, since the complaint was being made there, and when they call them they hang up on me. I hope that after writing this they help me and fix the web. Please answer me. Thank you

Very nice and helpful police officers who can communicate in English and friendly help. We are traveling as German tourists in Valencia. Thank you for the easy nice atmosphere and help of translations. Also, the police National has made a very nice, friendly impression on us. Everywhere we met helpful officials after our mobile home was broken up and we had to report the damage.

The police officer at the counter (one with a shaved head) treats you in a passive way and does not take his face off his mobile when you are telling him about a problem that is suffering and rushing. Regrettable and painful. It is "nice" to see where our taxes go to pay salaries like this. He treats you as if he was "sparing your life" and you had to ask for forgiveness for existing. I am more than clear that it does not matter how many opinions we put on it because there are estates that are above evil and good. On several occasions that I have had to go to verify incidents that have happened to me, he has tried by all means "to dissuade me" from filing the complaint that I have the right to. In short, fatal in humane treatment and lousy in forms. Regrettable