Avis

nice service

At the time of picking up the car very well but then they blamed me for a scratch that I never gave

They recovered my sunglasses that I forgot in my last rented car. Everything without problems.

The worst AVIS I've ever had, the employees try to do what they can. The manager who first tells you is that he has been in the company for 32 years and that is what he has is a rude one. He raises your voice and starts to recriminate. Huge waiting time, you have to access from the parking lot inside the airport because there is no office or anyone else ... When you arrive inside you wait for the queue ... When they attend you they have to go outside to check the car and take 10 more minutes. To all this, you tell the manager what they could improve because the attention is not good and once again he shouts and that is what there is, and if you want to go to rent somewhere else you go. A great ... Brutal that AVIS continues to have a person who of that image of company facing the public. You just have to see the valuation of this office.

The attention by the office staff, of poor quality. Nothing decisive and very uneducated. They did not stop making personal jokes between them while they treated us. The customer service, without a doubt, can be improved.